We do not offer returns, however, you can cancel your order for a full refund prior to receiving a shipment notification. Email info.milajames@gmail.com to cancel. Exchanges are allowed if we are contacted within 3 business days of receiving your order and item is still in new condition. Once item is received and cleared for exchange - looks new, unworn, undamaged - you will receive a store credit (minus shipping charges) to use in the future on all ready to ship items. Customers are responsible for return shipping charges.